Is CRM Important for your Content Strategy?


July 2, 2018


Is CRM Important for your Content Strategy?

 

If you’re a large company or brand, you’re probably already familiar with CRM. CRM, or customer relationship management, is the practice of analyzing and managing customer relationships and interactions. CRM solutions like Zoho and HubSpot CRM give insights into your customers and their behaviours. So why not use this data to create relevant content for them?

Nowadays, companies have adopted various methods to drive traffic to their websites. These could be social media campaigns, content marketing, blogging, videos, or a variety of whitepapers to keep their audience engaged and coming back for more. Inbound marketing allows potential customers to inform themselves long before they enter the sales funnel.

An effective content strategy is crucial for businesses aiming to engage their audience, generate leads, and drive conversions. But how do you ensure that your content reaches the right audience at the right time? Enter Customer Relationship Management (CRM) systems, specifically HubSpot CRM. At BlueOshan, we believe that integrating a robust CRM like HubSpot into your content strategy can be a game-changer. Here's why.


Understanding CRM and Its Role in Content Strategy


A CRM system is designed to manage your company’s interactions with current and potential customers. It enables you to store customer information, track interactions, and streamline processes across marketing, sales, and customer service teams. When applied to content strategy, a CRM can help tailor your content to meet the specific needs and interests of your audience, making your efforts more effective and efficient.


The HubSpot CRM Advantage


1. Personalized Content Delivery
HubSpot CRM offers advanced segmentation capabilities, allowing you to create detailed buyer personas and segment your audience based on various criteria such as behavior, demographics, and purchase history. This segmentation empowers you to deliver personalized content that resonates with each segment, increasing engagement and conversion rates.

2. Enhanced Data Analytics
HubSpot CRM provides comprehensive analytics and reporting tools that give you insights into how your content is performing. By analyzing these metrics, you can identify what works and what doesn’t, allowing you to refine your content strategy continuously. This data-driven approach ensures that your content remains relevant and impactful.

3. Seamless Integration with HubSpot CMS
One of the standout features of HubSpot CRM is its seamless integration with HubSpot CMS. This integration allows you to manage and optimize your content directly from the CRM, ensuring that your content strategy is aligned with your overall marketing goals. Whether it’s blog posts, landing pages, or email campaigns, you can manage it all from a single platform.

4. Automated Workflows
Automation is a key component of modern marketing strategies. HubSpot CRM enables you to automate various aspects of your content strategy, from lead nurturing to follow-up emails. This automation saves time and ensures consistency in your messaging, allowing you to focus on creating high-quality content.


How BlueOshan Leverages HubSpot CRM


At BlueOshan, we are committed to helping our clients maximize the potential of their HubSpot solutions. By leveraging HubSpot CRM, we develop content strategies that are data-driven and customer-focused. Here’s how we do it:

Strategic Segmentation
We use HubSpot CRM to segment our clients' audience meticulously. This ensures that each piece of content is targeted and relevant, increasing the likelihood of engagement and conversion.

Performance Tracking
Our team utilizes HubSpot’s analytics tools to track the performance of content campaigns in real-time. This allows us to make data-backed adjustments swiftly, ensuring that our clients' content strategies are always optimized for success.

Integrated Marketing Solutions
We integrate HubSpot CRM with other HubSpot tools, such as Marketing Hub and Sales Hub, to create a cohesive and efficient marketing ecosystem. This holistic approach ensures that our client’s content strategies are aligned with their broader business objectives.

Customized Automation
We use HubSpot CRM's automation capabilities to design and implement customized automated workflows for our clients. These workflows help nurture leads through the sales funnel, ensuring a smooth and consistent customer journey.

Incorporating a CRM into your content strategy is no longer optional; it's essential. HubSpot CRM, with its powerful features and seamless integrations, stands out as an invaluable tool for businesses looking to elevate their content strategy. At BlueOshan, we leverage HubSpot CRM to create personalized, data-driven, and automated content strategies that drive results. By doing so, we help our clients engage their audience more effectively and achieve their business goals.

Ready to take your content strategy to the next level? Contact BlueOshan today to learn how we can help you harness the power of HubSpot CRM.




Shantha Kumar
Shantha Kumar
kumar@blueoshan.com

Kumar is a Digital Marketer with 28 years of international experience. He has specific expertise in consulting, designing and implementing technology driven, Inbound Marketing Solutions. Aside from writing our blogs, he practices yoga, loves to trek, travel, and read biographies. He is believer of traditional Indian medicines and healing methods.