Wondering why your flash sale didn't bring in the revenue you expected? Or why your cart abandonment emails aren’t recovering as many sales as they used to?
This is a more common scenario than you might think. You craft the perfect email, hit send, and…crickets, not because customers don't care but because they never actually saw your message.
Poor email deliverability is a leak in your revenue - money is silently draining away while you’re busy filling the top with more marketing efforts.
Let’s break down how these deliverability problems are stealing your revenue:
Those abandoned cart emails? They’re gold mines. They typically convert at 10-30% when they actually reach the inbox.
Let’s do some quick math:
That’s $120,000 per year….just from cart recovery emails alone.
Picture this: You’re launching your biggest sale of the year, and you send an email to your 1M subscribers.
With a 2% conversion rate and a $50 average order, that 30% gap just costs you $30,000 in a single campaign.
If your “New Summer Collection” email hits the spam folder of a loyal customer who buys your products every once in a while and would totally buy sandals from you this summer season, might just buy from your competitor instead.
A 5% decrease in repeat purchases might not sound like much, but spread that across your entire customer base, and you’re looking at tens of thousands lost in long-term revenue.
You're paying good money for ineffective email marketing:
How do you know if this is happening to you? Look for these warning signs:
An apparel brand owner was puzzled about why their email revenue had dropped by 30% despite an increase in their subscriber list. It turns out that their authentication was broken after switching email providers, resulting in nearly half of their emails being filtered out.
Ready to plug that revenue leak? Here are the straightforward fixes:
Make sure your SPF, DKIM, and DMARC are properly set up. If those terms sound like alphabet soup to you, that's okay – a good email specialist can fix this in about an hour.
Remove subscribers who haven't opened in 3-6 months. Yes, your list will shrink, but your deliverability (and revenue) will improve. It's better to have 10,000 people who see your emails than 30,000 who don't.
If you're using a new email domain or IP address, don't blast your whole list at once. Start with small sends to your most engaged folks, then gradually increase volume.
Balance your text-to-image ratio (aim for 60:40), tone down the promotional language, and create content that encourages replies and engagement.
Send different emails to different audience segments based on their past behavior. Someone who clicks on every email deserves different treatment than someone who barely opens.
Use a tool like GlockApps or MailTester to check where your emails are landing before you send your big campaign.
Poor deliverability isn't just a technical problem – it's literally money disappearing from your business every single day.
The good news? Unlike many marketing challenges, deliverability issues usually have clear, fixable causes. And once you address them, the revenue impact is almost immediate.
BlueOshan's Email Deliverability experts can:
Ready to plug the $100K leak in your e-commerce revenue? Schedule a free 30-minute consultation with our team today.